### Introduction

At Genzy Brains, we strive to provide high-quality courses and a positive learning experience. We understand that circumstances may change, and you may need to cancel your enrollment or request a refund. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.

### Cancellation Policy

**Course Cancellations by Genzy Brains:**
– Genzy Brains reserves the right to cancel or reschedule any course at its discretion.
– If a course is canceled by Genzy Brains, you will be notified as soon as possible, and you will be offered a full refund or the option to transfer to another course.

**Course Cancellations by Students:**
– You may cancel your enrollment in a course at any time before the course starts.
– To cancel your enrollment, please contact our support team at genzybrains@gmail.com with your order details.

### Refund Policy

**Refund Eligibility:**
– We offer a 14-day money-back guarantee for all our courses.
– To be eligible for a refund, you must request it within 14 days of the date of purchase.

**Non-Refundable Situations:**
– Refunds will not be issued after the 14-day refund period.
– Refunds are not available for courses that have been completed within the 14-day period.
– If you violate our Terms and Conditions or engage in prohibited activities, you will not be eligible for a refund.

**Refund Process:**
– To request a refund, contact our support team at genzybrains@gmail.com with your order details and the reason for the refund request.
– Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

### Contact Us

If you have any questions or need assistance with cancellations or refunds, please contact us at:

**Genzy Brains**
Email: genzybrains@gmail.com
Phone: +91 8868899363